Fairway Independent Mortgage Corporation, Winston-Salem, NC
The purpose of this email is to provide a review of Mr. Bradford Thomas’s performance regarding my loan experience with Fairway Independent Mortgage. I am sending my review to both of you directly because Lending Tree did not give me opportunity to do so. In addition, this review is being done on a strictly voluntary basis and without any requests from Mr. Thomas to do so.
Being a First Time Home buyer I was very intimidated and uneducated about the home mortgage process. Mr. Thomas spent a great deal of time educating me about home mortgages and everything involved in the process. When he was done my feeling of intimidation turned into confidence. I felt very educated about the home mortgage process.
Mr. Thomas throughout my entire experience showed the upmost in professionalism, patience and understanding in his dealings with me. I would recommend Mr. Thomas over and over to anyone needing a home loan, especially First Time Home buyers. I feel Mr. Thomas is shinning example of what customer service should be no matter the industry. He has an intimidate knowledge concerning his field. Mr. Thomas possesses an excellent ability to make complex procedures and processes seem easy to the laymen.
In closing, I look forward to working with Mr. Thomas on any future home purchases. When I need a home mortgage again Mr. Thomas and Fairway Independent Mortgage will be my first choice. I want to sincerely thank Mr. Thomas and Fairway Independent Mortgage for making our dreams of home ownership a reality.
Mark and Lisa Evans